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Business ServiceWhether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. Discover how to effectively start or improve your online operations with a free e-commerce guide from the Canadian Trade Commissioner Service (TCS). Oracle e-Business Suite is an important supporting system for the dynamics of a growing company. Tricor Group (Tricor) is a global, industry leading provider of integrated business, corporate and investor services.

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.

Ever since the beginning, Antarmitra Sembada has been constructed to provide instant information on markets and performances for each of its principals. This is initiated by careful selections of office locations, which take into consideration operational ease, security of documents and data, conditions of the surrounding community, in complying with the recommendations from Ministry of Health.

Service level agreements are economically very important. First, they serve to compare different service providers; second, they are used for impartial assessment of internal IT services to minimize costs, increase productivity and competitiveness. An additional point is meeting IT compliance regulations.

The benefits of a service-aligned approach to IT operations seem obvious. With a shift in emphasis to a business services perspective, we as an industry can go much further so that IT delivers on the promise of partnering with the business, speaking the same language as the business, and becoming a real bottom-line contributor to business results.