Business Process Management

Business ServiceWhether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. Convenient payroll options for businesses of all sizes. Plus, take advantage of human resource and payroll solutions Footnote (Opens Overlay) delivered by ADP®. As part of the Indonesian Government’s Program Indonesia Sehat (Healthy Indonesia Programme), Telkom Solution develops an integrated system called Digital Healthcare Solution that will connect the Government, Medical Institutions, and the people.

Cable theft is a huge problem in South Africa and one that effects business’s on a daily basis, with our fully redundant Wireless network the need to rely on copper cables to deliver services to your door is a thing of the past. Our Carrier Class wireless network is fully redundant and we currently deliver voice over IP, VPN and Internet services through it.

A typical organization has hundreds of business services. Mapping each of them individually can be time and effort consuming. With Service Mapping, you can map most business services in bulk. Mapping multiple business services at once is very effective, but is not precise. You may need to individually map business services omitted during bulk mapping.

This data can also be incorporated in a variety of other workflows for analytical purposes, providing previously unavailable levels of insight into a company’s procurement processes. These insights can help uncover inefficiencies to drive cost and time savings such as automating monthly payments.

The ability to monitor the health of business services is a key advantage of having a service-aligned” view of IT. Underpinning this service-aligned view is a concise, accurate, real-time mapping of applications, their supporting IT components, and their inter-relationships. Once these maps are bound to real-time data from IT service monitoring and event management systems, an accurate, always up-to-date measurement of the health of each business service is readily accessible, including the criticality and priority of incidents affecting service health. Ideally, this information is presented in an intuitive dashboard that lets IT staff see the health of business services across the enterprise at a glance.