Our business technologies and industry-specific solutions bring you closer to your customer—helping you work better together, making new opportunities possible. When planning change, questions arise about who will be impacted by those changes. Which business services will be offline due to server or router maintenance? Who does the IT team need to notify about the impending maintenance, which business owners will be impacted? With a service-aligned approach, IT knows which business owners to alert ahead of time and to keep updated on status.
Helping businesses get plugged in to a new neighborhood comes easy for office-relocation-service entrepreneurs who, as “locals,” know who’s who in providing such services as printing, restaurant delivery and equipment repair. As Dickson, a veteran entrepreneur, has found, determining if there is a market for your idea is essential before you roll it out. Otherwise, it’s easy to waste a lot of time and money on a product or service that no one wants.
For referral-service entrepreneurs-who act as a “welcome wagon” to newcomers-getting to know new as well as existing businesses pays off in more ways than one. Local companies pay to get their services introduced to newcomers, while these new customers pay for a little friendly advice.
Getting the most return from your IT investment starts with a clear view of all your hardware and software assets. IT asset management software should be able to discover IT assets throughout the environment (agent and agentless options) and connect IT assets to services for better change management and faster issue resolution. Look for manageability features that deploy, configure, and patch devices, operating systems, and applications.
A typical organization has hundreds of business services. Mapping each of them individually can be time and effort consuming. With Service Mapping, you can map most business services in bulk. Mapping multiple business services at once is very effective, but is not precise. You may need to individually map business services omitted during bulk mapping.