Our business technologies and industry-specific solutions bring you closer to your customer—helping you work better together, making new opportunities possible. Business service management or business studies and management (BSM) is an approach used to manage business IT services. BSM promotes a customer-centric and business-focused approach to service management , aligning business objectives with IT or ICT from strategy through to operations.
As one of Fidelity’s largest regional technology delivery centers, we employ state-of-the-art software engineering and support processes to help our talented workforce develop solutions for Fidelity’s customers. To make experience your business, we have partnered with the best digital experience platform in the world.
We bring a platform that hosts the capabilities required to help clients digitize and automate their processes, transform their talent and culture, and enable them to embed cognitive use cases in every decision, process and experience – whether for clients, suppliers or employees. We apply our deep analytic and cognitive approaches for process re-engineering, transformational process operations, and advisory, and create unique value by combining our clients’ data with other sources of data and insight.
The demands on businesses today are immense, for instance, the need to constantly innovate and offer greater value to customers despite resource constraints. In the world of business, lean is well and truly in. What’s needed is the constant creation of zero-waste value streams across technologies, assets and departments.
The Wells Fargo Works website is our online resource center dedicated to the small business owner. By delivering a wide range of products, resources, and guidance, we help small businesses take steps towards achieving their goals. Akin Business Service serves as your bookkeeping department. Outsourcing your bookkeeping enables you to spend your time on income production not paper work.